Refund Policy

This website is operated by Earth Heroes, Inc. 

You may contact us at: provides visitors to its Web site with access to content via the World Wide Web and offers the opportunity for users to use and comment on content on the Web site (the "Site") under certain terms and conditions.

If this is your first time with us, we offer a free 14-day trial of the Earth Heroes TV membership service so you can try it before you buy. Get access to everything for free for 14 Days.

After your 14-day trial, your credit card will be billed on a recurring basis until you cancel. Payments will continue unless you cancel at least 24-hours prior to the current cycle. You can cancel your membership at any time. 

Following the completion of the Membership Period and/or Free Trial, your membership Services will automatically renew for the same period at the then-current standard rates for access to the same membership Services, unless and until they are cancelled or changed by you within 24 hours prior to the end of the current period.

For Website Memberships

For payments made through the website for digital membership services, we are usually able to accommodate refund requests made within 24 hours of purchase. 

Gift cards of any length are not eligible for a refund. 

There are no refunds for partial membership Periods. 

For In-App Memberships

Please note, if you subscribed through the app, your membership is with that third-party (Apple, Google Play, Roku, or Amazon). 

Please see the app store where your membership is managed for their specific refund policy and guidelines. We are not able to cancel your in-app membership and we are not able to refund in-app membership payments.